This Privacy Notice outlines how Round The World gathers, handles, and safeguards your personal data when you use Visit-Cambodia.org or contact us by telephone or email. We comply with Australian privacy standards under the Privacy Act 1988 and the Australian Privacy Principles (APPs).

1) Companies and Websites Within Scope

Round The World (ABN 59 164 359 193)

Website: https://www.visit-cambodia.org

Registered Office: 29 Bonaccordo Road, Quakers Hill NSW 2763, Australia

2) Essential Information and Who We Are

This privacy document details our approach to gathering, managing, and handling personal data when you seek quotations, create bookings, register for notifications, or share details with us.

Our platform is not designed for children. We may gather children's information only when required to organise family holidays.

Data Controller or Processor - Based on the specific activity, we may operate as a data controller (determining data usage) or as a data processor (following instructions from partners or suppliers).

Right to raise concerns - You may file a complaint with a privacy officer whenever necessary. Please reach out to us initially so we can address your issues promptly.

Maintaining current policies - We may revise this privacy document periodically. Please review regularly for updates. Ensure your information remains current by informing us of any changes.

External links - Our website may contain links to other websites and applications. Their privacy policies govern their respective services.

3) The Data We Gather

• Identity: full name, title, birth date, gender.

• Contact: address, email address, telephone number.

• Financial: payment information processed securely through payment processors. We do not store card details unless you authorise us to keep them as a security deposit, and only with your clear permission.

• Transaction: payments, services bought.

• Technical: IP address, browser type or version, time zone settings, operating system, device information.

• Profile: login credentials, preferences, feedback, survey replies.

If you opt out consent for specific processing, we may be unable to deliver services and may regard the withdrawal as a booking cancellation (refer to our Terms & Conditions).

4) Advertisement Choices & Interest-Based Marketing

We and our partners may personalise advertising according to your online activity. You can withdraw at any time through:

• NAI Consumer Opt-Out (https://optout.networkadvertising.org/) (US & global)

• DAA WebChoices (https://optout.aboutads.info/) (US)

• YourAdChoices Canada (https://youradchoices.ca/en/tools)

• EDAA Your Online Choices (https://www.youronlinechoices.com) (Europe/UK)

For mobile devices, try the AppChoices application for iOS or Android.

Opt-out preferences are set for each device and browser. Deleting cookies or switching devices may reset your settings.

5) How We Gather Personal Data

• Direct engagement: quotes, reservations, newsletters, promotions, surveys, feedback, or enquiry forms.

• Automatic systems: cookies and analytics while you navigate our website.

• External parties: analytics or advertising companies such as Google.

6) Marketing Communications

Our goal is to provide you with marketing control:

• Promotional materials: We may customise offers using contact and profile data.

• Permission: We will only send marketing if you opted in during or after a booking, or specifically subscribed.

• External marketing: We do not sell or distribute your information to others for marketing without your clear agreement.

• Communication monitoring: We may record or monitor calls or emails for training, quality assurance, and verification.

7) International Data Transfers

To organise your travel, we may need to share your information with service providers located outside Australia. We take protective measures such as transfers to nations with suitable protection or agreements, including Standard Contractual Clauses or equivalent safeguards.

8) Information Security

We implement technical and organisational controls to help prevent unauthorised access, modification, disclosure, or loss. Access is restricted to staff with legitimate business requirements and bound by confidentiality agreements. If a data breach is suspected, we will inform affected individuals and authorities as legally required.

9) Information Retention

We retain your personal information only for as long as needed to fulfil the purpose it was collected for and to comply with legal, accounting, and reporting requirements. Under law, basic customer information (Identity, Contact, Financial, Transaction) may be retained for six (6) years after you stop being a customer for taxation purposes. You may request deletion under certain conditions (Right to Erasure). We may anonymise information for research or statistical purposes and retain it indefinitely.

10) Privacy Concerns

Contact our Privacy Officer initially so we can investigate and respond promptly. We may need to confirm your identity. If your concern is valid, we will address it and, where necessary, update our policies and procedures.

If you remain unsatisfied, you may contact the Office of the Australian Information Commissioner (OAIC):

Phone: 1300 363 992 • Website: oaic.gov.au

11) Withdrawing from Direct Marketing

You can withdraw from direct marketing at any time by emailing us at info@visit-cambodia.org or using the unsubscribe option in our emails. You may continue receiving essential service communications or non-targeted advertisements.

12) Contacting Our Privacy Officer

Privacy Officer

Round The World

Email: info@visit-cambodia.org

Address: 29 Bonaccordo Road, Quakers Hill NSW 2763, Australia